Part five of a seven part series on the Seven little helpers for dialogue and action Part 1: Presence Part 2: Have a good question Part 3: Use a talking piece Part 4: Harvest 5. Make a wise decision I’ve always thought that the essence of good leadership is the ability to make a decision. It requires a certain kind of courage, especially when it seems that there is a zero sum game at stake. It also requires a high degree of emotional intelligence and compassion and empathy, especially when the decision you have to make could result in harm …
Part three of a seven part series on the Seven little helpers for dialogue and action. Part 1: Introduction and Presence Part 2: Have a good question 3. Use a talking piece Think about any conversation you have ever had. If it ws a good conversation, there was a purpose or a question or a topic that was compelling and interesting to the people taking part. You may have found yourself “leaning in” and listening with curiosity, offering your own stories and perspectives, finding commonalities and exploring difference. In our natural setting as human beings, conversation sis easy and a …
I live on a small island in the sea with a very complicated water supply. We have some community water systems, and a complex geology that means that many people are on wells, and nearly every well seems different. As our population increases, and as the moisture decreases, we are finding ourselves subject to more and more restrictions on what we can do with water. This is as it should be. We cannot live on our island beyond our limits, with a bigger water footprint than the water we have available to us. In the past, you were free to …
Over the years I’ve noticed a trend in consultative facilitations that goes something like this: a client calls wanting to consult with the community about something. Sometimes this takes the form of a leader wanting to engage employees. The request is usually to design an event where we can hear from people without them being dominated by more powerful voices. At some point the client says something like “we’d like to have our people there as observers or table hosts or mixed in as silent listeners.” Often this looks like elected officials not wanting to dominate citizen meetings, government or …
I’m on the road, currently in Columbus Ohio, working my way through a two week road trip that has taken me to Ontario to visit family and to New Brunswick where I was part of a remarkable hosting team for the Art of Hosting Working Across Divides. It was a timely gathering for 70 people from government, civil society, and social enterprise to come and learn how to work with differences. In Canada’s only bilingual province, language is a massive difference between people, and New Brunswick has a multitude of language cultures. There are 34 local French accents alone in …