A very useful list from Dave Snowden which can be used to describe good tactics for dealing with complex situations: The whole success of social computing is because it conforms to the three heuristics of complex systems: finely grained objects, distributed cognition & disintermediation In an uncertain world we need fast, real time feedbacks not linear processes and criticism includes short cycle experimental processes which remain linear. The real dangers are retrospective coherence and premature convergence Narrative is vital, but story-telling is at best ambiguous Need to shift from thinking about drivers to modulators You can’t eliminate cognitive bias, you …
Inspired post by Dave Pollard today on the challenge of scale and the confusion of control. Complicated systems require few connections in order to be manageable: It is because business and government systems are wedded to the orthodoxy of hierarchy that as they become larger and larger (which such systems tend to do) they become more and more dysfunctional. Simply put, complicated hierarchical systems don’t scale. That is why we have runaway bureaucracy, governments that everyone hates, and the massive, bloated and inept Department of Homeland Security. But, you say, what about “economies of scale”? Why are we constantly merging …
Richard Straub writes in the Harvard Business Review, on a great piece about what stops managers from adopting complexity views: Complexity wasnt a convenient reality given managers desire for control. The promise of applying complexity science to business has undoubtedly been held up by managers reluctance to see the world as it is. Where complexity exists, managers have always created models and mechanisms that wish it away. It is much easier to make decisions with fewer variables and a straightforward understanding of cause-and-effect. Here, the shareholder value philosophy, which determines so much of how our corporations operate these days, is …
Here on Bowen Island, we are still small enough and friendly enough that stuff like Bowen LIFT can get started relatively easily. Bowen LIFT is trying to help people self-organize transportation options to complement our limited but excellent public bus service. This morning on CBC Radio, our LIFTers got a lift of their own. Listen to the podcast here.
It’s an old saw with me, but Dave Snowdon puts it very nicely and succinctly: Numbers are good, but they are never the whole picture. Its easy to focus on them, they give the comfort of apparent objectivity and used to support human judgement they have high utility. The problem is when they replace judgement rather than supporting it. Of course in the ordered aspects of any enterprise statistics and numbers can do a lot of the work for you, but in a complex situation they can be dangerous. Applied to ordered aspects (boundary conditions, probes and the like) they …