Inspired post by Dave Pollard today on the challenge of scale and the confusion of control. Complicated systems require few connections in order to be manageable: It is because business and government systems are wedded to the orthodoxy of hierarchy that as they become larger and larger (which such systems tend to do) they become more and more dysfunctional. Simply put, complicated hierarchical systems don’t scale. That is why we have runaway bureaucracy, governments that everyone hates, and the massive, bloated and inept Department of Homeland Security. But, you say, what about “economies of scale”? Why are we constantly merging …
Richard Straub writes in the Harvard Business Review, on a great piece about what stops managers from adopting complexity views: Complexity wasnt a convenient reality given managers desire for control. The promise of applying complexity science to business has undoubtedly been held up by managers reluctance to see the world as it is. Where complexity exists, managers have always created models and mechanisms that wish it away. It is much easier to make decisions with fewer variables and a straightforward understanding of cause-and-effect. Here, the shareholder value philosophy, which determines so much of how our corporations operate these days, is …
I hate bombs. In my 45 years I have had six friends and colleagues killed by bombs both on the Air India bombing in 1985 and in the London bombings in 2005. As a 10 year old kid living in England during the IRA letter bombing campaigns of Christmas 1978 I remember being completely terrified whenever letter came through our mail slot. I hate bombs. And this afternnon I am sitting at a Starbucks in West Vancouver, BC and the man sitting nthree tables over from me is proclaiming in one of those know it all not quite stage whispers …
How many of you live in communities where community meetings are boring affairs punctuated by outrage? How many of you feel like influencing your local government means showing up en masse with a pettion or an organized campaign to get them to make a small change? How many of you are just plain disillusioned with your local government and have given up trying to help them involve citizens in decision making? And how many of you are leaders that are frustrated by citizens who just yell at you all the time? How many of you don’t actually know what you …
It’s an old saw with me, but Dave Snowdon puts it very nicely and succinctly: Numbers are good, but they are never the whole picture. Its easy to focus on them, they give the comfort of apparent objectivity and used to support human judgement they have high utility. The problem is when they replace judgement rather than supporting it. Of course in the ordered aspects of any enterprise statistics and numbers can do a lot of the work for you, but in a complex situation they can be dangerous. Applied to ordered aspects (boundary conditions, probes and the like) they …