
I have been thinking a lot the past few weeks about the living systems vs. the mechanical systems worldviews. It’s interesting that there is a clear distinction between these two kinds of systems – a system is alive or it isn’t, at least in this point in time – and yet the way we humans think our way through being in these systems seems to fall on a continuum.
My conversation with Myriam Laberge here has pointed this out. I initially wrote a post that put facilitating up against hosting as two words to describe different ways of working with groups within human systems. I advocated for a new way of thinking about the role of facilitation (especially as it is perceived by mainstream and unspecialized views, which describes a large number of the clients of facilitators). Myriam rightly called me out on the stark polarity of my conceptualization, seeing instead that facilitation and hosting (not the words, but the actual work that we both articulate) are on some kind of continuum of approaches to groups.
Now I’m thinking that a continuum is even too limiting a way to talk about the variety of possibilities in working with groups. Humans in relationship with each other are, after all, living systems, and as such even a group of two people can be an incredibly complex system, bouncing between high degrees of chaos and order. So there is nothing whatsoever mechanical about human beings, and therefore any approach to working with humans – and life in general, is by definition a living systems approach. Instead of a continuum, we facilitators (or hosts or whatever) simply work from a cloud of approaches, as distinct and unique as each of us are. This makes the work of facilitation difficult to describe. Some, like the International Association of Facilitators, have tried to define the field and provide certification around a specific approach, but this is by no means an exclusive definition. The variety of ways of working with people is as various as people themselves.
And so I am led instead to think about the attributes of living systems so that I might better understand effective ways of working with people. I am not breaking any radically new ground here, except in my own practice. I began my professional life of working with groups specializing in chairing meetings, which I did from a young age. As a teenager, I was involved in all kinds of groups thet met, and I chaired many of them, enjoying being a position of power and control (I mean, let’s be honest, shall we?) but growing into an enjoyment of the kinds of good things that skilful conversation can produce. I was aware from the age of 16 that the way a meeting was run could have a significant impact on its outcome.
As I grew in my practice and curiosity about this field, I discovered chaos and complexity theory and became very interested in methodologies like Open Space Technology that place this world view at its core. To me watching groups in Open Space was unlike anything I had ever seen. Large groups of people, sometimes in the hundreds, could manage an entire conference themselves with only a few simple directions, some elementary pieces of form and a question or issue for which there was real passion. Over the years, I have witnessed this experiment running literally hundreds of times, and it continues to amaze and delight.
So if Open Space really works, then what is it that makes it work? Harrison Owen has been consumed with studying self-organization for many years now, because his experience of Open Space led hm to the same conclusions – humans are living systems and they behave much more like nature than machine. There is no mechanical approach that will work with humans – witness the recent trend for instance away from Business Process Re-engineering due to the deemphasis on the human factor. What works BETTER in a living system is an appreciative approach. What if an appreciative world view was a more relevant and therefore a more generative world view for determining processes for working with humans than a world view that seeks to engineer human engagement?
As I was flying in Denver Yesterday on my way home from Phoenix, looking down on the land on final approach, a question went through my mind: How do living systems make use of resources? I was reflecting on a recent appreciative summit I facilitated last week, where I was explaining the appreciative world view as being essentially a way to understand the resources we have among us and figuring out ways of deploying or channelling them where they are needed. The brown prairie below our approach path, and the dry streams leading out of the front range of the Rocky Mountains made me aware that in living systems like the one below me, all resources go to creating life. There is no waste in a living system at all. Everything that lives, eventually dies and in death it becomes, in the words of William McDonough, nutrition for the system. The resources that exist within the system flow towards life and life itself aggregates and grows around resources, creating an ever upward spiral of living matter that is limited only by the constraints of the system itself. When a critical limit is reached, the system seeks balance. If a catastrophy strikes the systems becomes something else, an emergent self-organizing order will take place. But it never dies, for the earth itself is a living system. Even rocks, locked in statsis for millions of years eventually supply the minerals that are needed for life itself.
Resources flow where they are needed and they attract life to themselves. This is fundamental. The system acts with a kind of intelligence, but it is not control. What can we learn about this for working appreciatively with small living systems of human beings?
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A stump in a forest hosts life in a living system
Photo by alastairb
* NOTE: I changed the title of this post to better reflect the both/and nature of this conversation, rather than the unhelpful either/or way I originally wrote it.
At the Art of Hosting last weekend, it finally came to me – the simple description of the different between facilitation and hosting as I understand it. So here are a few simple metaphors and a more detailed meditation.
At the simplest level, you can think of a party. A facilitator is like a party planner, or a wedding organizer, running around taking care of details, scripting the event and staying outside of the experience. A party host, by contrast, is inside the experience, invested in the outcome, bringing energy to conversations, not only form, and both affecting and being affected by the experience.
For the sports minded is the difference between a coach and a captain, the difference between being on a football team and an ultimate team. For musicians it is the difference between what happens when a conductor conducts an orchestra and how a string quartet hosts itself.
Scaled up to another level, facilitation and hosting can be seen as complimentary forms of leadership for two different systems. Facilitation comes from a mechanistic view of organizations, that they are machines that can be fixed. Facilitators typically take a neutral stand, bring their tools and tool kits to help things run easier. The facilitator is the mechanic and the group is the machine.
Hosting, on the other hand, is a practice of leading from within a living system. It’s like entering the machine, becoming a part of it and changing it by being there. In a living system you cannot enter the field without affecting the field. So the host enters the field with all of the resources and assets he or she has and offers what they can to the centre of the work. When I am working explicilty as a host (which is my practice most of the time now) I am actively involved in what is going on. Sometimes it loks like facilitation if I may be called to offer an outsider’s view, but I do that from INSIDE the field in which we are working. I bring my whole self to the work and host conversations that invite us to co-create the tools and forms and processes we need to move. Hosting is leading from the field, and it is a very different path from “facilitation” and it operates out of a very different worldview about the kinds of systems in which we live. Anyone can do it, and in fact it works better when there is more “hosting consciousness” in a group. That way the power of a traditional facilitator is not needed, and the group’s capacity to take itself to the next level is increased.
From a complexity stand point, facilitation is seen as a reductionist activity, reducing complexity to simple problems with simple outcomes and a simple path for getting there. Facilitators help groups to seek answers and end states. Hosting from within the field however is more aligned with the nature of complex systems, where there are no answers, but instead only choices to make around the next question, and the paths where those questions lead us. There are no end states. The idea of a healthy community is a vector, not a point. It is a direction to move, not something that can be acheived and then crossed off the list.
For me the critical need for hosting is in the fact that traditional approaches to systems problems are not working. The systemic problems themselves are now understood to be so interconnected and embedded in each other that they are impossible to disentangle. The mechanical world view is fading and the living systems world view is arising. We are in a period of transition in the world between these two ways of seeing things and I think the core capacity of groups, organizations, communities and nations to find sustainable futures lies in their ability to host themselves to their next level of responsibility and action. Consulting in the mode of the mechanic that fixes things is over. Hosting in living systems is here.
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Taholah, Washington
If this article is any indication, the future of management will require more hosts and less bosses. Hierarchies are disappearing, top-down and centralized is giving way to distributed, and organizations are becoming more open and engaging of stakeholders.
That is true everywhere in my experience, including here at the Quinault Indian Nation where we are reframing the tribal government’s strategic plan in several unique ways. First we have established a core team of stakeholders from the government and community who are willing to take responsibility for stewarding the plan. Second, the core team has proposed a new strategic plan model that organizes work not by the departments and programs of the Quinault government structure, but rather by “domains” which are yet to be determined but may end up being things like “prosperity” and “learning.” Organizing the aspirations and preferred futures of the nation this way means that the government departments need to talk to each other and the community to move the Nation forward. And finally the new plan requires engagement with many many people, to bring in the wisdom and ownership of the community so that the plan is theirs. Tomorrow for example we will be hosting an ongoing cafe in the lobby outside the Nation’s general council meeting, where we will be hosting conversations with community members and capturing wisdom with a graphic facilitator.
As a result, our planning sessions are a combination of work and facilitation training because the core team knows that to do this means that they have to talk to people. So we are exploring how to convene conversations that matter and that have an impact.
How is the shift in management changing the way you plan strategy?
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I’ve decided to start posting random links again, found through my uncontrollable surfing addiction. I’ll just publish these in lists of ten, to keep them manageable. Some recent noticings
- The internet is a black hole.
- Plep’s puzzels
- Get outside and look for Comet Holmes
- The only way to be above suspicion is to be completely open.
- Cool thinking tools from exploratree.
- How to learn together as peers, or as a core team
- Spin the Globe show archive and the Soundroots blog
- The history of sparrow killing in China…a cautionary tale.
- Organic learning for organic kiddies
- The leadership vacuum
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I’m on the road again, travelling to Burlington Vermont to Open Space at the CommunityMatters07 conference. This is a great conference, working with really interesting people focused on innovative and artistic practices for community planning.
It seems that I’m doing a fair amount of work these days with artists and with those who see themselves as practictioners of an art, whether it is my colleagues in the Art of Hosting, the community artists from the Art of Engagement or these community planners. I have a sense that there is an emerging consciousness around work: that people increasingly see themselves as practitioners and as artists, even in traditionally scientific disciplines like community planning.
I’m curious if you are thinking of your practice as an art, or, if you are an artist in other aspect of your life, what does it mean to bring your artistic sensibility to traditionally “non-artistic” fields?