Jack Ricchiuto on simplifying strategy:
Every organization, and community, I work with on strategy is very relieved when I liberate them from the inane practice of traditional academic language in the process. I refuse to allow them to waste valuable time debating over the distinctions of: goal, objective, strategy, tactic, and night maneuvers. (I throw in the military reference to “night maneuvers” to inject humor into what is usually a very humorless and uninspired process – and it works.)
What do we do instead? We replace these never-agreed-upon jargon with complex words like: where, why, how, and what.
To be strategic, which is to in plain English is to say, proactive, is to talk about 4 things:
- Where do we want to be in 20 years?
- Why does that matter to us?
- How do we want to get there in the next 2 years? and
- What would be wise for us to do in the next 2 quarters (and weeks) to get there?
These simple and powerful questions give people a remarkable kind of alignment, velocity, and traction they are not used to in the process. What can I say? It works.
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I’m back in Johannesburg after three days on the veld west of the city running an Art of Participatory Leadership workshop with my friend from REOS Social Innovation. The weather here has been crazy – constant rain showers and thunderstorms for the whole time we were away, and there is flooding locally here. Driving back into the city we went fender deep through many intersections; major thoroughfares were rendered into fords, water coloured with deep red soil flowing everywhere.
Usually its easy for me to write about these kinds of workshops, but I have to say that South Africa is an overwhelming context. It does not at all lend itself to a simple set of observations. In many ways it is the quintessential study in contrasts: squatter camps next to luxury suburban malls, torrential rains in Joburg and 30 minutes away, lovely summer weather on the safari. Somehow these things have much in common. You are always taken by surprise by the contrast while at the same time struck by how normal it all seems.
REOS Partners is working with two major teams right now, both of which are present at this training. One is Kago Ya Bana (Building together for our children), which is a program that works in the municipality of Midvaal, aimed at ensuring that every child is cared for. The other is a team of people who work with distance learning at the University of South Africa (UNISA). On the face of it, these tow teams have nothing really in common, but in mixing together over the past three days they discovered much in common about moving towards a culture of participatory leadership with stakeholders, funders, learners, parents and children. One project even got started that uses KYB leadership with some support from UNISA folks to build it and see it off.
I think South Africa is a country that exists only because of partnerships and particiption. But much like Estonia, two dynamics are at play. First of all, with the struggle against apartheid now over, a creeping complacency has set in. There has long been extraordinary expectations on the ANC government, but what is catching people by surprise is the decreasing impulse for people to take charge in their communities. I heard this often over the course of the workshop – that there is a hunger for the kind of community leadership that was present in the struggle days, but which has seemed to have waned in the past 15 years. And secondly, like Estonia, South Africa is an emerging country and as such it is trying to perform well on the world stage. To do this, it makes a point of meeting the world’s expectations of it, trying to prove that things are going well and that progress is being made, and I notice that some people re reaching the breaking point in encountering the culture of management by measurement. This was another frustration spoken by many.
Participatory leadership is simply the application of what we have learned from hosting participatory meetings to bigger and bigger contexts. It asks the question what if we applied these principles to ongoing team, organizational and social contexts. To that end participatory leadership offers some relevant antidotes to groups that are suffering from the apathy of a surfeit of chaos or control. This week we found that out in spades I think. People are just quite open and interested in a way of doing things that involves others, that engages that somehow returns humanity to work.
In our work we shared models of hosting participatory meetings, described maps and practices that help us stay grounded and open, and explored ways of harvesting that were inclusive and holistic. In the end, several people stepped forward to crack open and lead projects within their workplaces to make work more inclusive, to work more with clients and learners, and to explore ways to apply some of these ideas and skills. One thing that I love about this work is how REOS is offering it as a part of an ongoing capacity building initiative with their clients. In doing that it continues a shift of seeing in ways that one participant described as “Changing the way change works.” With an ongoing relationship, coaching, and real work at hand, those that take up the practices and explore them in their own contexts will embark on a cool learning journey together, and my sense is that people will begin seeing the results they are looking for as their projects become more inclusive and co-owned by the people with whom they are working. And that is the whole point.
I was watching the Cop15 conference at a distance and I have been thinking that big conferences are maybe not what it will take to shift things. Bigger and more may not be what is needed, or what works. One of the problems is the pressure and expectation that comes from big gatherings – it tends to result in a level of planning and pre-ordained outcomes that actually suppresses emergent behaviour, and emergent behaviour is the mechanism I believe we need to evolve our next level of being, if we are to have a next level as a species.
An exception to my mind has always been the Open Space conference which is built on self-oganization as a mechanism for fostering emergent understanding and work. In fact, recently I have been returning more and more to Open Space in its most pure and extended forms to generate emergent results embedded in sustainable relationships. I find that as a designer I am maybe sometimes a little guilty of frankly pandering to the fears of clients who want me to design results rather than process. The inclination to control is a strong one, to feel like there is much at stake and so therefore everything must be tightly scripted. And yet the reality is that in the world outside of conference, innovation and emergence is happening all the time in fact most conferences, even conferences of amazing and talented people, are a let down because a small group of people – the organizers – seek to control what happens, making sure everyone has a good experience, as if people aren’t perfectly capable of a good experience on their own. It’s a bummer, and real life, where people get to make their own decisions and take responsibility for what they care for, is a whole lot more exciting and productive.
Of course a sole four day Open Space, powerful as it is for fostering surprising levels of emergence and action, still requires much skillful design. I place a great deal of emphasis on the quality and mode of the invitation. How we invite people – how we ACT when we invite people – often says more about the invitation than the text of the invitation itself. Assembling the right people around the right call is a deep art, and in fact might be the deepest art of all the arts of hosting. But once they are in the room, I think most folks, and especially thoroughbreds, like to have the space to run. To be scripted and moved around, have conversations prematurely cut off or started around false or half guessed-at topics, is a travesty. To see a group of highly talented and motivated people create their own emergent agenda and go to work offering everything they can is a truly inspiring sight and to see them doing so over two, three and four days is to watch a community get born. I have experienced three and four day Open Space gatherings a handful of times, both as a facilitator and as a participant and without exception powerful, enduring and totally unexpected results have emerged. And these results have lasted, evolved and morphed into amazing things. I have never seen those kinds of results from other kinds of tightly scripted conferences.
I have been thinking about this for a while, and the missed opportunity in Copenhagen combined with some other observations about over the top conference planning has led me to really question whether the ONE ALL PURPOSE GATHERING has not seen better days. We are so muich more able to work in local and disbursed ways that we don’t need to wait for the big conference to do good work. We can just get on Skype and start going at it. In fact I’m surprised how few people actually do do this. Instead they wait for the big gathering to start something. Having said that, Open Space offers the nearest conference based analogue to this marketplace of life. As designers and conveners, we simply need a powerful invitation, the influence to connect to the right people, and then stand aside as skillful and motivated people connect with one another and find the work they are meant to do together.
Today, the new moon rises, a time of aupicious beginnings, especially coming so close to the winter solstice. These are important moments in Nuu-Cha-Nulth culture, and the times are important in Nuu-Chah-Nulth history. Last month, five Nuu-Chah-Nulth tribes won a landmark court case that gave them the right to sell the fish that they catch. Not on an industrial scale mind you, but on a scale big enough to create small local commercially viable fisheries for communities that desperately need both the work and the reconnection to the sea. Moreover, the courta case declared this as an Aboriginal right, a significant ruling for coastal First Nations in general but for the Nuu-Chah-Nulth in particular.
All of this leads to a time when participatory leadership is needed to seize the opportunity of building culture and community back and doing real, powerful and grounded marine use planning. So today was a good day to get to work.
We begun with 20 minutes of Warrior of the Heart practice, introducing the concept of irime, entering in, joining energies with an attacker and helping them lead a situation to peace. This check in this morning was a powerful reminder to some about the way their work as hosts needs to change, to be able to stand in the fire of aggressive energy and work with it. Fisheries and marine use planning is full of passion and the work these folks will be doing will not be easy. But the passion that drives the aggressive fight for rights and allocations can be used also to build and heal community, and if we enter into that space well, grounded and ready and knowing a little bit, we can do something with that energy.
So today we heard a little about the court case and then we spent some time learning about the seven helpers with this harvest as a result:
From this morning’s sessionshort piece on designing meetings: Four groups of questions to ask before conducting any meeting, to help you choose a good way to get what you need:
BE PRESENT* How will we bring people together in a way that invites them to be present? * How do we make people comfortable to share from their heart and listen together for wisdom and learning?
KNOW YOUR HARVEST * What do we want to take away from this meeting? In what form? (notes? graphics? photos? video? audio?) * How will we use what we gather from the meeting?
HAVE A GOOD QUESTION * What question(s) could we ask that would invite contributions from everyone?
LISTENING PIECE * What is a listening tool that helps us have enough time for people to make their contributions and hear each other? * What kinds of activities and exercises can we use for people to explore content together and provide their own thoughts on our question?
If you use this checklist as a way of organizing your thoughts before a meeting, it will help you to stay focused and to ensure that everything you do is tied to the purpose of the meeting.
Nice…a basic set of planning guidelines for any conversation that keeps us focused on the harvest, and keeps us conscious about process.
After lunch we took the advice of our Elder Levi and the participants went out on the land to think about their work going into the community. This was the time to do a little oosumich, connecting with themselves and presencing the future that starts next week when they return to their communities. When they returned, we went into a really beautiful World Cafe around two questions that Laura and Norinne cracked. The first question was an appreciative question about a time when community was truly engaged. The second question, which we did two rounds on, was on question we could ask to bring community together around marine use planning.
The harvest from this was great, a real set of tools and ideas for them to use when they go home to start the conversation.
And sweet practice this evening. Bruce Lucas put on a potlatch DVD and some of us played Scrabble while Nuu-chah-Nulth tunes echoed through our dining space. Two or three kids played while we feasted on chicken, salmon and some great vegetable dishes prepared by our local caterer. This groups is really gelling, and becoming fast friends. They are tooling up on facebook and Skype to stay together as they move into this work seperately.
Tonight I can hear some geese flying overhead, moving south on the warm winds that have come in. The rain has stopped and the surf still pounds, the ever present sound of sae and land meeting, creating one another out of their shared conversation.
Tsawalk indeed.
It’s 11:30 and I’m about ready to tuck into bed. Through my open window I can hear the roar of the surf rolling on the beaches a mile away. The surf report says that the swells are coming in at 9 feet but are going to rise to 17.5 feet by tomorrow. The roar is deafening, but it is a sound that has been heard on these beaches from time immemorial. The Nuu-Chah-Nulth, upon whose territory I am working, have lived here as long as the sound of the waves has been heard, and they’ll be here until those waves stop.
And that’s the reason for this Art of Hosting – to introduce participatory leadership to people who are working in Nuu-Cha-Nulth communities up and down the coast ostensibly on marine use planning. We are using the framework of a set of traditional values based in the Nuu-Chah-Nulth prime directive: heshook ish tsawalk or “everything is one.” This principle of interdependence acknowledges that everything has a common origin and that our work in the world is to live according to several principles – basics you might call them – to be in accord with this natural law. We have chosen three of these principles to explore these days: he-xwa (balance), isaak (respect) and aphey (kindness). Today’s activities explored balance and looked at:
- The principle of tsawalk and the methodology for knowing the interior life of the world, called oosumich.
- Connecting oosumich as a way of knowing, to participatory meeting design, using a new take on Ken Wilber’s qnuadrants and my model of sustainability in communities of practice.
- Visiting the carving shed of Joe Martin, a well known Tla-o-qui-aht carver who dropped some good teachings on us about making canoes. The one that stood out for me was “we know the tree this canoe came from” which is to say that in an structure you have to know the source. Joe will not make a canoe out of a tree he has not seen standing, because he needs to know how it grew, where it’s weak points might be, which side faced the sun, how it lived with other trees and slopes and rocks. Only once he has understood the tree in its context can he cut it down and make a canoe out of it. The lesson here, is knowing source is everything.
- Doing a little Warrior of the Heart practice to discover something about balance and what it means to move from ground.
- Appreciative inquiry to connect to ground work and purpose in stories of health and abundance in communities and marine environments. We did a good long deep dive interview process, surfaced some powerful values and then entered into a dream phase but asking “If our work was to make the difference we wanted it to, what would our communities look like?” People drew systems diagrams, connecting the human and natural environments, the state of health of people, communities, ecosystems and economies. By the end of the day we closed with a breathing exercise, full to the brim with the almost sacred nature of this work.
Tomorrow we will dive into meeting and process design based on the principles of isaak meaning respect. The waves will get stronger, the new moon is coming, and something is feeling like it wants to be unleashed,