Entraining your mind to outcomes is the hardest practice to beat as a facilitator working in complexity. Whether it is learning, strategy or design, if you are in the complexity domain your attachment to an outcome is highly dangerous. It will shape your process, and cause you to harvest only what you are looking for, missing out on the juiciest, most powerful places of potential in a system. Over the past week I managed to watch the entire 10 part series on the trials of Steven Avery on Netflix called Making a Murderer. Regardless of whether you think Avery is …
Thinking that the facilitator has the answers is one of the biggest problems with the way people are entrained to relate to facilitators. Because you are guiding a process, many people will feel that you are also an authority on what to do. They will often stop and ask questions about how things are going to work. Imagine: you have just done an elegant and energetic Open Space opening and you are ready to hand the process over to the group. You have slowly and clearly explained the instructions. You have showed everyone how the process works. You have restated …
My friend Tim Merry found this gem, from a 1944 CIA manual on how to perfrom acts of simple sabotage. With tongue in cheek, this would make an excellent set of guidelines to reflect on at the start of a meeting. Engaging in any of these behaviours will immediately cause all of us to be suspicious of your motives and employer. More seriously, I’m going to be teaching university students dialogue and hosting methods next week and will share this with them for sure.
in most of our leadership training work and our strategic work with Harvest Moon, we devote at least a half day to working with limiting beleifs using a process developed by Byron Katie called simply The Work. At its simplest, the work is a process of inquiring into limiting beliefs that are unhelpful in our work and lives. Such beliefs often include judgements, ideologies and other beliefs that prevent us from really seeing the reality we are dealing with. Some of these beliefs are so strong that we take them for granted – such as “Richard shouldn’t have punched Eric” …
When you make your living in the world as a facilitator, you can’t help but notice the quality of conversation that surrounds you. People come up to me all the time asking advice about how to have this or that chat with colleagues or loved ones. Folks download on me their grief that our civic conversations have been polluted by rudeness and the inability to listen. We feel an overall malaise that somehow our organizations or communities could be doing better.