My work with organizations these days seems to start from Open Space, scenario planning or polarities. Open Space allows us to source the most pressing issues of the moment and do something about them. Scenario planning invites us to think about the future in a bunch of different plausible ways, examining who we might be as the macro context evolves around us. And polarities invite us to engage with the paradoxes that often underscore conflict and render us disempowered. Peter Levine – to whom I often link these days – has a great post on the polarities part of this. He is using polarities to create constrained design processes for educators who are teaching civics. Worth a read
Adrian Segar is always an enthusiastic light and advocate for participatory gatherings. He’s been at an industry conference this week and blogging about some really great people and thoughtful ideas about the future pf participation in conferencing. This post and its rabbit hole of links, fills me up.
Such as this one, a summary of the Freeman Report that measures conference experiences. It talks about how the conference industry’s assumption that performance is the peak has died on the floor. Participants want meaningful connections, either facilitated or by chance. They want to share what they have experienced in short bursts of content. It’s a hyper-individualized approach to gathering, but it does meant that arguing for participation in gathering design has a leg to stand on.
Experience is everything I think. Simon Goland has a marvellous post up that charts his own long journey of building more deeply experiential containers for his coaching practice. Our lives are lived in bodies that live in the world. Good to remember that.
Here comes community!
I’m on a flight home to Vancouver from Ontario. It has been a mix of family and business on this trip. This past weekend I joined my colleagues Jennifer Williams, Cedric Jamet and Troy Maracle for our third Reimagining Education Art of Hosting. Thirty-one people in total gathered at the Queens University Biological Station in Elgin Ontario on the most beautiful fall weekend. The leaves were bright yellow and a little red – more muted this year from drought than usual, but still beautiful. The water and air was warm enough for swimming and canoeing. And the skies offered us moments of crystal clarity during the night. The land was – as it always is – the first and final host.
While we were teaching the chaordic stepping stones yesterday, a very powerful conversation broke open in the group about invitation. In my practice the whole point of using the chaordic stepping stones is to slow down the conversation about process design to really name the shared urges necessity and purpose of a meeting. It is from this place that a quality invitation arises. And when a person is deeply and sincerely invited to a meeting, it makes all the difference for how they show up.
The conversation yesterday contained a thread of grief. Participants were sharing how painful it is to have to go through meeting after meeting in their day without any genuine invitation. Many meetings aren’t even necessary and, like weekly staff meetings sometimes, just occupy a regular hour every week on the calendar help with minimal intention. Because so many of these gatherings are on line now it is becoming common practice for participants to divide their attention between what is “mandatory” and what is more interesting or more pressing. My heart breaks when a participant in a meeting says hello and then turns of their camera, mutes their audio and never appears again. What a waste of their time.
This bleeds into community life too, and I was especially moved by one of our participants, an Elder who cares very deeply about her community, who witnesses public meetings, community gatherings and politics as being hurtful, disenfranchising and a place where people come and work out their own pain and trauma often in laterally violent ways. There is no healing, no restoration, no creativity, no sense of shared purpose and no call for people to offer something. The meetings are corrosive and toxic. We talked about the kinds of room set ups in meetings like that – rows of chairs, no one looking at one another, exchanges only between “the people at the front” and “the audience” as if citizens were actually a mix of paying customers and school children.
When this Elder was speaking, she was expressing the grief of this state of affairs. It occurred to me that this grief is everywhere. Very few of us in any public or community setting feel invited to community work. We might go along to a public information session. Or we might go along to a Council meeting and make a presentation. We might take part in a shouting match over a controversial decision or course of action. But I think many people are mourning the fact that we are never invited into active, creative community with one another. Some don’t even believe that is possible. “Oh a community meeting,” they will often say, folding their arms. “That’ll be…interesting.”
(As an aside, “that’ll be…interesting” is one of the most Canadian ways I know of saying “that whole thing is going to be a complete disaster.”)
Communities are full of talent and resources. How many times have you been asked to serve your community with what you know or what you do? Where are the opportunities for people to participate in community work that also builds community? At the very least, can we do this work together without poison relationships and eroding the promise of democratic and community participation.
The erosion of democracies, the professionalization of decision making and the capture of legislative bodies by huge commercial interests has been going on for my whole life. But when I look around my own home community – which has seen its fair share of divisive conflicts – I can see initiatives that were citizen-led that built things that we need. We now have a health centre on our island, a credit union, a recycling depot and second hand store, and playing fields for fast pitch, soccer and ultimate. We have preserved forest and coastline with the Nature Conservancy. We have institutions like the Arts Council and the Fabrc Arts Guild and the Nature Club and community choirs and the Legion and the Food Bank that all bring us closer together and weave our connection to one another and the place.
In small communities the chance for that kind of thing is higher because we know each other a little better and we can put our finger on the folks that can contribute, and ask them to show up. And we can do it in a way that invites the community to come along and be a part of something. Not every small community is this lucky. Some are in terrible moments of division and conflict that are violent, harmful and probably irreconcilable.
Peace and reconciliation at any scale is not possible without people being genuinely invited into it. The dehumanization of our world in conflict, at work, and in governance leaves us mourning for something that we may not ever have experienced: a genuine invitation to form and join a field of belonging that gives our lives meaning and connection.
I think this is why dialogic work is so important. Anywhere people gather is a chance to correct that tyranny of dehumanization that sees persons as cogs in the machine, to be counted, corralled, manipulated, avoided, lied to or disposed of. As Christina Baldwin has said, you treat a person differently once you know their story. You invite them, you get curious with them, you wonder what they have to offer and you might even make something together.
It’s a grey muggy day here on the south coast of BC, and the photo above is from this morning’s ferry ride into Vancouver to begin a trip to Haida Gwaii this week.
Chris Mowles has a good post on the politics of uncertainty and writes about how that is unfolding in health care systems he is working with. I resonate with these words:
My colleagues’ dilemmas also made me think about the anxiety associated with uncertainty and how it is unevenly distributed. In times of crisis and hardship there is often a myth that ‘we are all in this together’, whereas in reality some are more in it than others. In his book The Politics of Uncertainty Peter Marris (1996) explains how group life, particularly in highly individualised and competitive societies, also comprises competition over who gets to sit with the most uncertainty. Your position in the hierarchy will determine how much you can pass on uncertainty to others. And Marris argues that the most marginalised are likely to bear the brunt.
This isn’t just true of inter organizational politics but of social politics as well. If you want to assert power, offload as much uncertainty as possible(and it’s accompanying anxiety) to others. That way you live with at least an illusion of comfort, shielded from the mental health challenges of being on constant stand-by for crisis or emergence.
It’s one of the reasons why I think it’s important to build capacity for working with complexity throughout organizations and societies, and especially deep in the lower middle management parts of these societies, where anxiety and uncertainty (and accountability) has been shifted. Of course, senior executives and government ministers have massive uncertainty to deal with, but typically they are resourced well to do it. Making complexity tools available to everyone helps everyone, becasue everyone is needed to deal with complexity.
If you want to to talk more about this and how we can provide accessible, lower cost training and capacity building to these levels of organizations and community, let me know. I’m constantly developing my practices and tools for doing this. We are doing this through story work and Participatory Narrative Inquiry, through sharing frameworks like Cynefin and the Two Loops, through our own bundle of complexity tools for facilitation and process design, and through facilitation and leadership practices that increase the relationships and participation that is needed to share the burden of living with uncertainty wherever you are at.
If nothing else, the deep divisions and culture wars in the US, and here in Canada too, are providing us with an opportunity to engage in deep practices of listening across difference. It’s harder now that it has ever been Dan Oestrich, who knows a thing or two about this, explains why.
Process artistry also has its place. Arts and well-hosted conversation are at work in Alberta where a group of researchers have initiated the Common Ground project to address stereotypes in the province. It is providing some useful lessons.
Depolarizing conversations is an initiative of my friends and colleagues at the Alaska Humanities Forum. It arose in 2021 during COVID when social media had divided families and small towns and disagreements had devolved into violence, assaults and the tearing of the social fabric. They have published some really helpful tools and resources on hosting these kinds of conversations. Get them while you can (and support them in continuing their work).
Irreconcilable difference is inevitable in a complex society but not every issue is an irreconcilable difference. Some are just conflicting perspectives. As long as we conflate conflict with war, we will maintain a tendency to want to avoid conflict instead of courting and supporting difference. Conflict transformation has long been the approach used to create a resilient container for what I call conflict preservation. We need this more than ever. And so do the orcas and the salmon.
One of the tools I use for working with polarities where there is a strong both/and situation is polarity mapping. I’ve written about it before but I love the way Kai Cheng Thom weaves it into her Loving Justice framework.
For more tools and training I can recommend Lewis Deep Democracy as one deeper approach to this work. It’s based in Arnold and Amy Mindel’s processwork. In Canada, I can recommend Camille Dumond and her colleagues at the Waterline Co-op. You’ll see my testimonial on their website. It’s accessible and practical training, even for experienced practitioners, and it will take your own practice deeper.
You know you’re getting older when you strain a tendon in your little finger whilst holding a bowl. Ouch. My guitar practice will be about more compact chord voicings for the next few days I think.
Sometimes (all the time?) music needs you to be the channel for it, not the filter or the gatekeeper. Cal explors their growth as a musician in a beautiful post this morning. And my friend Luke Concannon, who is as pure a channel for music as I have ever met, has news about a new album, which I can’t WAIT to hear. I just my copy.
Making meetings a channel for good work requires asking the right questions and designing from deeper intent. Mana Shah shares her go to questions, framed through an appreciative inquiry design cycle. Helpful stuff.
A conversation in verse between Dave Pollard and PS Pirro, has me reflecting on Dave’s lines:
The problem — where it all begins, it seems —
is in the desperate need of our sad species
to find patterns, to make everything ‘fit’
into this flimsy model we mistake for reality.
I’m partial to Brian Cox’s idea that Earth could be the only place in the galaxy where meaning is made. I don’t know why, I don’t know what for, and I don’t think we are really equipped to do it well on our own. But it is something that we do, and it enlivens my animal life.
The Canadian National Men’s team set a new standard for themselves, claiming to 26th best in the world after their performances in friendlies last week. That’s the right direction.