
Recently I have had several jobs that have required large group complex facilitation. Sometimes this work involves using methods like Open Space Technology or World Cafe, and other times it requires new designs and processes customized for the work. When I say “complex facilitation” I mean running group processes that are grounded in complexity theory and intended to move a group towards emergent outcomes. I first heard this term used by Sonja Blignault and Dave Snowden of Cognitive Edge, to describe this kind of facilitation. (Sonja has a great post on this stuff!) These are facilitation techniques and approaches that …

For many years I have been teaching Cynefin as a foundational framework in complexity and participatory leadership workshops and retreats. For me it’s the best and most accessible way to explain the differences between complex problems and other kinds of problems and why we need to make complexity-based interventions in complex systems. And while there are great ways to start learning about ontology in a lecture format, or using te examples of a children’s birthday party, I’m rather inclined to playing games as a way of understanding different types of systems before we do any teaching at all. Especially when …

Part five of a seven part series on the Seven little helpers for dialogue and action Part 1: Presence Part 2: Have a good question Part 3: Use a talking piece Part 4: Harvest 5. Make a wise decision I’ve always thought that the essence of good leadership is the ability to make a decision. It requires a certain kind of courage, especially when it seems that there is a zero sum game at stake. It also requires a high degree of emotional intelligence and compassion and empathy, especially when the decision you have to make could result in harm …

On the Art of Hosting list today there has been a very interesting conversation about some of the Japanese words that are used to describe space and container. As I will be working this spring in Japan with these very concepts, I thought it would be interesting to hear from my colleagues Yurie Makihara and Kazuhiko Nakamura about these ideas of “wa,” “ma,” “ba,” and “tokoro.” Yurie shared her thoughts, on some of these words, including noting that the word “ba” is often cited by foreigners as an example of a word describing the quality of dialogic container that exists …

I’m just coming home from a couple of days in Victoria where Caitlin and I were with colleagues Rebecca Ataya, Annemarie Travers, and Kelly Poirier. We spent two days working on what I can only call “polishing the core” of the Leadership 2020 program that we offer on behalf of the Federation of Community Social Service of BC. We have run this leadership program for 8 years now, putting around 400 people through a nine month intensive program of residential and applied learning. The program has built collaboration, trust, and connection between the Ministry of Children and Family Development, indigenous …