I travel around many different kinds of organizations. Many of them preach the mantra that goes something like “it’s okay to fail here. Please take risks and try new things!” Unfortunately, when I look around I can’t see much infrastructure in place that allows the work context to be safe enough to fail. An organization needs to build learning and experimentation into its operations, especially if it is required to respond to changing conditions, improvements in services, or new ideas. And so the idea that “we want people to take risks” is promoted, often alongside an exhortation to do so …
Last month Caitlin and I worked with our colleague Teresa Posakony bringing an Art of Hosting workshop to a network of social services agencies and government workers working on building resilience in communities across Washington State. To prepare, we shared some research on resilience, and in the course of that literature review, I fell in love with a paper by Michael Ungar of Dalhousie University. In Systemic resilience: principles and processes for a science of change in contexts of adversity, Ungar uncovers seven principles of resilience that transcend disciplines, systems and domains of action. He writes: In disciplines as diverse as …
In this blog post, I’m going to lift the lid on the core of my facilitation practice. I specialize in complex facilitation for addressing complex issues and this requires a special approach to working with groups. In the Art of Hosting world, we call this approach “hosting” to signify that it has its primary focus on the spaces and processes that we use to host dialogue rather than a more traditional facilitation approach that manages the content, meaning-making, and dynamics. For me, this approach is defined by a focus on the two key dynamics of emergence and self-organization. After 15 …
My friends at Bring on the Zoo in The Netherlands publish a little series of bookmarks with resources for their clients and workshop participants. The asked me for a recommendation of 10 books to help you work with complexity and here’s what I came up with. I hope some of these are new to you. Accessible Theory (Because you need theory) Emergent Strategy, adrienne maree brownA personal and vulnerable account of working in complexity with inspiration and resources you may have never seen before. Simple Habits for Complex Times, Jennifer Garvey Berger and Keith JohnsonAccessible theory situated in stories that …
Recently I have had several jobs that have required large group complex facilitation. Sometimes this work involves using methods like Open Space Technology or World Cafe, and other times it requires new designs and processes customized for the work. When I say “complex facilitation” I mean running group processes that are grounded in complexity theory and intended to move a group towards emergent outcomes. I first heard this term used by Sonja Blignault and Dave Snowden of Cognitive Edge, to describe this kind of facilitation. (Sonja has a great post on this stuff!) These are facilitation techniques and approaches that …