Five links that caught my eye over the holiday.
New Power: How it’s Changing the 21st Century and Why you need to Know
A book review from Duncan Green, whose work on power, evaluation, and complexity in international development, I much admire. Seems this new book invites a shift in thinking about power from quantity to flows:
Old Power works like a currency. It is held by a few. It is closed, inaccessible and leader-driven. It downloads and it captures. New Power operates differently, like a current. It is made by many. It uploads, and it distributes. The goal with new power is not to hoard it, but to channel it.’
New Power is reflected in both models (crowd-sourced, open access, very different from the ‘consume and comply’ Old Power variety or the ‘participation farms’ of Uber and Facebook) and values (informal, collaborative, transparent, do it yourself, participatory but with short-term affiliations).
Understanding the Learner and the Learning Process
I am fascinated by the connection between how we learn in complex systems and how we strategize in complexity. I think they are the same thing. And there is no better lab for understanding good complexity learning than complex sports like basketball and football. Here is an annotated interview with Kobe Bryant, in which Richard Shuttleworth makes some notes about how learners learn in complexity from Mark O Sullivan’s excellent footblogball.
Jacob Bronowski, a holocaust survivor, discusses the dehumanizing power of arrogance and certainty in a powerful clip from a video where he visits Auschwitz and reconnects with the violence of knowledge.
This is the concentration camp and crematorium at Auschwitz. Thisis where people were turned into numbers. Into this pond were flushed the ashes of some four million people. And that was not done by gas — it was done by arrogance, it was done by dogma, it was done by ignorance.
When people believe that they have absolute knowledge, with no test in reality, this is how they behave. This is what men do when they aspire to the knowledge of gods.
Science is a very human form of knowledge. We are always at the brink of the known; we always feel forward for what is to be hoped. Every judgment in science stands on the edge of error and is personal. Science is a tribute to what we can know although we are fallible…
We have to cure ourselves of the itch for absolute knowledge and power. We have to close the distance between the push-button order and the human act. We have to touch people.
Design Thinking Is Fundamentally Conservative and Preserves the Status Quo
A solid challenge to the ubiquitous application of design thinking to solve complex problems.
The political dimensions of design thinking are problematic enough on their own, but the method is particularly ill-suited to problems in rapidly changing areas or with lots of uncertainty, since once a design is complete the space that the method opens for ambiguity and new alternatives is shut down. Climate change is one such area. The natural environment is changing at an astonishing rate, in ways that are likely to be unprecedented in human history, and that we are unable to fully predict, with each new scientific discovery revealing that we have far underestimated the complexity of the systems that are at play and the shifts on the horizons may very well mean the end of our existence. Yet, design-thinking approaches, adopted with much fanfare to deal with the challenge, have offered formulaic and rigid solutions. Design thinking has allowed us to celebrate conventional solutions as breakthrough innovations and to continue with business as usual.
Intellectual humility: the importance of knowing you might be wrong
An antidote to the above challenges: admitting that you might be wrong as a disciplined act:
Intellectual humility is simply “the recognition that the things you believe in might in fact be wrong,” as Mark Leary, a social and personality psychologist at Duke University, tells me.
But don’t confuse it with overall humility or bashfulness. It’s not about being a pushover; it’s not about lacking confidence, or self-esteem. The intellectually humble don’t cave every time their thoughts are challenged.
Instead, it’s a method of thinking. It’s about entertaining the possibility that you may be wrong and being open to learning from the experience of others. Intellectual humility is about being actively curious about your blind spots. One illustration is in the ideal of the scientific method, where a scientist actively works against her own hypothesis, attempting to rule out any other alternative explanations for a phenomenon before settling on a conclusion. It’s about asking: What am I missing here?
On the Art of Hosting email list last month, there was an inquiry posted by Monica Nissén asking about scaling the Art of Hosting as a leadership practice through levels of engagement. By “Art of Hosting” Monica means the four fold practice, which is the basic framework for leadership that gives our community a coherent centre of practice, around presence, participation, hosting others, and co-creation. Monica asked whether hoping these practices would just go viral in a networked way is enough, and I replied with the following, tracing a couple of long term projects I have been involved in that have supported systems change in child and family services in British Columbia.
It’s definitely deliberate and networked. For me, it’s about building capacity. Our biggest work the last 9 years has been providing the Leadership 2020 program to social service workers in British Columbia working with children, youth and families in agencies, indigenous communities and government.
(You can read a summary of our five year evaluation of this program here)
We continue to developmentally evaluate as we go, and as a result, each cohort is different, each curriculum is slightly changed and we find new and more relevant ways to introduce people to this practice.
The basis of that program is a leadership approach that is very similar and deeply informed by what we in the Art of Hosting community know as the four-fold practice: that great leadership is personal, practice-based, participatory and perceptive. The program is structured in cohorts made up of people that have to apply. We mix “legacy” leaders with experienced and emerging leaders to show that learning never ends. Each cohort participates in two 5 day residencies – which are basically extended Art of Hosting workshops – and a nine month program of learning in between, featuring webinars and coaching and peer support for the application of tools and methods.
Over the past eight years we have brought about 450 people through the program. While it’s about learning in participatory ways, the program has a kind of hidden agenda. We are very clear that, about every 20 years or so, the child welfare system in our province goes through a massive restructuring, often provoked by a crisis, but not always. We have always invited our participants to both practice their leadership on the issues that are immediately in front of them, but to do it in a way that builds their capacity to respond when that later transformation happens. We want them to be the first to run to the centre when the old system is dying, eager to use their capacity, relationships, and practice to create the new.
In these days, the system is now beginning that deeper transformation, and fortunately it hasn’t been preceded by a crises. Instead, the woman who founded the Leadership 2020 program, Jennifer Charlesworth, was appointed to a five-year term as the Representative for Children and Youth in British Columbia, a very powerful position that is independent of the government and that can make powerful recommendations about systems change, usually as a result of different issues or events. Jennifer is bringing a collaborative approach to her work and to be successful in that, she is partly relying on the 450 Leadership 2020 graduates that are spread all through the system. There is a built-in capacity that is being invited into its biggest calling, reaching across traditional divides of indigenous/non-indigenous and government/community. Jennifer’s appointment to the position was received with widespread enthusiasm and optimism. We are hoping to see that the system is able to evolve faster with this capacity embedded in a way that is less painful than a collapse and transformation.
Participatory practices have been used for a long time in the field of social work and child and family services. In 2003 I started working with David Stevenson to use Open Space, Cafe, Circle, and the four fold practice to begin to build an indigenous governance systems for child and family services in BC. Our colleagues Kris Archie and Kyla Mason, Pawa Hayupis and many other indigenous Art of Hosting practitioners came into and out of that work. Toke Moeller and Monica Nissen and Patricia Galaczy joined us to teach Art of Hosting to families and community members who were participating in that work: http://www.turtleisland.org/healing/healing-cousins.htm. Between 2003 and 2009 we did something important on Vancouver Island. We started something and then had to abandon it for a different form, because not every idea works. But David later took that work with him into his work in executive positions in government. Kris has now become the CEO of the Circle on Philanthropy and Aboriginal Peoples in Canada and Kyra has become an extraordinary executive director of Usma, a Nuu-Chah-Nulth agency on Vancouver Island. Pawa is currently doing her Masters of Arts in indigenous governance and she and David continue to offer Art of Hosting trainings locally, as do Caitlin and I. In each of these new settings capacity building for participatory leadership has been used.
Meanwhile, Jennifer and a small group of us began Leadership 2020 in 2011. It has taken 15 years of developing leadership at the grass roots level and seeing that leadership grow into positions of power that has allowed us to work with the system this way. There is capacity in BC now, hopefully enough to take the system through the changes that are now coming, the ones we have prepared for, the ones we are waiting for, the ones we are making, and the ones that will surprise us.
It takes courage, patience, time, power, stewardship, relationship, and community to do this work. It takes a common language and shared perspectives and it takes massive diversity and difference to build resourcefulness and resilience. It is costly, politically, emotionally and materially, and it is not easy work. It requires a fierce commitment to relationship and a willingness to be at the edge of safety, with one foot out into the dangerous world. You get uplifted, hurt, angry, and joyful. But it’s a long game and you cannot sacrifice the depth of the work for ease and comfort. And no one person or team can do it alone.
It is not enough to do some trainings and walk away. The viral network does not just magically appear. Beautiful workshop experiences are only useful for systems change if they are connected to power. It requires staying in.
I just realized a few weeks ago that, although I never intended to work in the field of child and family services, that this may indeed be my life’s work. It has been nearly 20 years since I first walked into Vancouver Aboriginal Child and Family Services to take on a job organizing their negotiations to become a “delegated agency” able to make decisions for and with indigenous children and families instead of government doing it. I think in that time I’ve learned a bit about what it takes to create the capacity in a large system that gives us a chance. That’s all I can say we’ve done at the moment, but I’m an optimist, so I live with the hope and gratitude that the legacy of the work we have done will make the world better for the kids who suffer the most in it.
Several years ago I made it a goal to work wth more collaborators than clients. I think I did it again this year. These days there is a beautiful blend between those with whom I collaborate and create projects and those whom I call friends.
I want to extend my heartfelt gratitude to my partners this year, who make me way better at what I do. Happy New Year to all.
- Caitlin Frost, my partner in business and life.
- Tenneson Wolf
- Bronagh Gallagher
- Caroline Rennie
- Lily Martins
- Helen Kuyper
- Avril Orloff
- Rowan Simonsen
- Amy Lenzo
- Phil Cass
- Dawn Fleming
- Annemarie Travers
- Jennifer Charlesworth
- Rebecca Ataya
- Matt Mayer
- Cheryl DePaoli
- Rob SInclair
- Sam Bradd
- Corrina Keeling
- Trilby Smith
- Kelly Poirier
- Kris Archie
- Stina Brown
- Joie Quarie
- Edward Wachtman
- Ciaran Camman
- Teresa Posakony
- Amanda Fenton
- Yurie Makihara
- Samantha Slade
- Paul Messer
- Hélène Brown
- Cedric Jamet
- Elizabeth Hunt
- Eleanor Snowden
I’ll be away for a couple of weeks, so here is the last set of links for the year. Happy New Year.
I am worried about democracy these days. Our electoral politics are ravaged by social media manipulation, an absence of policy discussion, and the influence of money. Governance affords very little opportunity for meaningful citizen participation. Harold Jarche is worried too, and in this pots he tackles the question of how to save democracy head on.
Our institutions are failing us. They were designed for the age of print, not an electrically connected one. We need new structures and the current wave of returns to tribalism manifested as populism will not save us. As the advent of the printing press helped usher in an age of inquiry, first in the Christian religion and later in the enlightenment and scientific revolutions, so we have to engage in creating new organizational and governance structures for a global network era.
If print enabled democracy, will the emerging electric/digital medium destroy it?
How Complex Whole Emerge From Simple Parts
Another stunner from Quanta Magazine. This is a great introductory video to emergence. I could listen to excellent basic introductions to complexity all day. Enjoy this one. This is the phenomenon that my life’s work is devoted to.
Maria Popova’s favourite books of 2018
Maria Popva runs Brain Pickings, which is an amazing blog. She shares some detailed reviews of a couple of dozen books that grabbed her attention this year from authors including Anne Lamott, Rebecca Solnit, Audré Lourde, Ursula K. Le Guin, and Zadie Smth among others, including some terrific children’s books. She calls this list “New Year’s Resolutions in Reverse.”
Advice for Emerging Evaluators
My colleague Ciaran Camman, a developmental evaluator has recently revamped her blog and there are some brilliant pieces on there, including this one which provides advice to her future colleagues from five things you should learn how to do, and one Max Ehermann Desiderata which begins
Go placidly amid the noise and haste,
and remember what peace there may be in silence.
As far as possible without surrender
be on good terms with all persons.
Speak your truth quietly and clearly;
and listen to others, even the dull and the ignorant;
they too have their story.
Onaubinisay at the World Parliament of Religions
Onaubinisay (Jim Dumont) is an important teacher of Anisinaabe governance and spirituality. I met him first in the 1980s when I was studying Native Studies at Trent University, where he visited as a guest during our annual Elders and Traditional People’s conference. He was an influential supporter of the effort to re-establish the Midewiwin religion in southern Ontario, an effort I got to be a small part of along with Paul Bourgeois and a little army of his students from Trent at the time.
Here is is speaking earlier this year at the World Parliament of Religions.
Many times when clients contact me they ask if I can help them come to consensus or alignment on their shared purpose or desired outcomes. They expect facilitation will help them to do this.
Sometimes this is a good idea. If we are working in a highly constrained project, like building a new building, getting everyone on the same page is important. But it’s also easy. All you have to do is bring in the experts, design a good implementation plan for a good solution and have project managers keep everyone on track, step by step. Most organizations are good at that, and if they aren’t they can easily learn the skills to do it.
Its not the linear project managers that are the problem. Its the problem that is the problem.
Conditioned to planning and implementing in this linear fashion, many organizations get flummoxed when they confront a problem with no obvious solution and no clear pathway forward. There may be multiple ways to think about the issues, multiple experiences of what is happening, and divergent and even contradictory desires around where we should be going. These kinds of wicked, seemingly intractable problems breed conflict, and the only recourse for leaders is to tolerate it for a while and then impose a solution with no guarantee that folks will be happy, or even that the solution is the best one possible.
These kinds of problems are complex: wicked, sticky, intractable, Volitile Uncertain Ccomplex and Ambiguous. Tough nuts to crack. There are lots of ways to describe them and lots of ways they drive frustration and conflict.
The common reactive response to these situations seems to be to first gather more information and try harder to find the obvious answer and try to get everyone on the same page. When I’m first working with clients experiencing these kinds of issues, I try to steer them away from certainty and alignment. I point out that in complex environments you don;t get to predict outcomes and you need to look for emergent practices and emergent solutions. Innovation never looks like something you’ve ever done before. Studying the present for the answer will not turn up the gold lying just out of eyesight under a rock. Complex solutions are for all practical purposes, infinitely unpredictable.
So what is the answer? Throw a bunch of ideas at teh wall and see what sticks?
Well, sometimes that can work, especially if you are truly out of ideas. But generally you have something to go on: a sense of direction, a sense that HERE isn’t where we want to be and that there is probably a better THERE that we should get to.
The issues is that, if we truly knew how to get from the undesirable HERE to the much coveted THERE, we probably would have done it by now. In complexity work, the first step here is admitting that trying to achieve pre-planned outcomes simply won’t work. Instead we need to go in a direction of travel towards a better place.
There are a couple of key ways to get started here. First, I always have groups spend time describing their current situation. We are looking for the patterns and dynamics that keep the system stuck in a place that isn’t working. Sometimes this can involve sophisticated research and narrative capture and other times it’s a simpler process of observation and pattern detection. Understanding the state of play helps us to discover an important secret, and that is, the inclination of the system to change.
Imagine an organization whose culture is fragmented and siloed with petty conflicts and turf wars over resources. Politics is rampant and some people seem to be at work only to stir the pot and not actually do the work. If you are a leader you might want to try to ay down the law and tell everyone to smarten up and focus on the organization’s mission. That never works. You can’t simply command a culture to change.
Instead you might convene a group of people to talk about what would be better. And people may say that they want a place that is more collaborative, more connected, and more fun to be at. What you have there is a group of people describing a preferred direction. It’s different from an outcome. It is instead a starting place, a place to orient their inquiry and their work to change things.
One thing you can do is begin by looking for places of positive deviency in the system. Bad as it is, there may well be people that are nevertheless already working in the preferred way, even in small ways. Those stories give you something to experiment with, and they reveal an inclination in the system that might lead to change. Conversely you may find that literally no one is working in this way and that the organization is truly mired in a pattern of deep dysfunction. In this case, the way forward is a radical breaking of the patterns that keep it in place.
Doing both of these things is a wise way to get started. INstead of requiring everyone to work together towards a common goal, you give space to people to work in small and diverse ways to discover how they might nudge the system towards a better THERE.
If you watch a river for a while you will notice that the river flows in both directions at once. Little obstacles in the river, like logs and rocks, create eddies that cause the current to turn back on itself. A living river is full of these back eddies and contradictory currents. Small creatures take refuge there, food and nutrients get trapped there and don’t all wash away to the sea. At the finest granularity of scale, it may even seem that the river is flowing backwards.
And yet the direction of the water i undeniable. It flows down, towards the sea and will always find the low point in its terrain.
That’s how strategic direction looks in complexity. Choose a direction, try multiple things that might work or might not. Contradict each other. Find the places where someone is working against the current and thriving in that little back eddy. Commit to a direction and see what can get you to go that way.
Rivers sit in a topography and changing the landscape is very hard. But changing the culture of a team or and organization can be easier if you work at the level of patterns. Find the patterns that hold behaviours in place and try small things to shift them . See what happens. In organizations you do get the shift the river banks.
It’s more work than making everyone sign your pledge of values, but it’s more meaningful, because the change you get is creative, co-owned and sustainable.