Our latest iteration of Working with Complexity Inside & Out” is open for registration. The program will run online from April 13 – June 15, 2023 on Thursday afternoons, North America Pacific time.
For the past couple of decades, my partner Caitlin Frost and I have been helping individuals, organizations and communities become more responsive to the complexity that they face as times and contexts change around them. We do this through a variety of tools and supports including
- personal and group coaching so individuals can become more resourceful in uncertainty and ambiguity;
- Participatory dialogue to create the conditions for groups to make sense of their situations and develop creative and emergent responses to the challenges they face;
- Longer-term strategic capacity building that helps them work with influence so that these organizations can dance with the complex environments in which they are working.
In the course of this work we have been on a learning journey through bodies of work that include:
- Complexity-informed practice through the work of Dave Snowden, Glenda Eoyang, Cynthia Kurtz, Dee Hock and others who have pioneered the field of complexity in human systems.
- Approaches to participatory dialogue and leadership as developed by the Art of Hosting community and the communities of practice associated with complexity-informed facilitation methods such as Open Space, World Cafe, LIberating Structures and many more, where the emphasis is on creating a dialogic container and working with self-organization and emergence.
- Approaches to leadership capacity development rooted in neuroscience, mindfulness, and practical awareness tools such as The Work of Byron Katie that help us to look at and work with our minds as complex systems in their own right, requiring complexity-based tools to work with the stories and patterns that prevent us from actively and creatively engaging with complexity.
And over the past few decades Caitlin and I have developed an approach to our work which uses and builds on the work of these folks and also has developed some original tools to complement these approaches. All of this is offered in a nine week, cohort-based learning program called Working Complexity Inside & Out and registration for our 2023 spring dates, April 13-June 15, is open now.
The origin story of this program comes from Caitlin and I tracking eight key characteristics of complexity pictured above that show up in every context in which we work, from our individual lives to that large systems of our cultures and societies. In the program we introduce you to ten foundational practices to addressing and working with complexity, no matter at which scale you are working and we introduce you to theory, tools, and practices that are intended to spur on your journey in working well with complex challenges at every level.
We really love this program. It has been a fantastic way to combine our life’s work together, and no matter your level of experience, you will learn new tools, find some new rabbit holes to go down and be able to bring grounded challenges and problems you are working on into a supportive learning environment.
Much more information is available on the registration page. Please be in touch with any questions. We look forward to welcoming you into the cohort.
The Paul Klee Centre in Bern, Switzerland. An amazing room, even though it lacked natural light.
Many of my meetings involve being in both a circle configuration and gathered around small tables. It is possible to move table in and out, but for most meetings (and full day or more workshops) these room requirements will be ideal:
- The formula for an ideal room size is 100 square feet per person or 10 square meters per person. the more square the room the better. This allows us to set up a circle and a cafe space. If we are only doing one process (a world cafe OR an Open Space), then we can go with 75 square feet or 7.5 square meters per person. But more room is always better, especially in pandemic times.
- Good air filtration is important.
- Natural light is ideal. Windows on two sides of the room with empty walls on the other two sides is perfect.
- Room set up is a circle of chairs in one half of the room and a cafe space in the other side. The tables in the cafe space should be ideally 3×3 feet or 1×1 meter with four chairs around them. For a group of 40 people, we need 10 tables. Square tables work best. if squares aren’t available, 6 foot (2 meter) long rectangular tables work well too, and we can get 6 people around them if need be. Round conference tables are not helpful as people are too far apart and it increases the noise in a room.
- It is ideal to be able to tape posters on the wall using painter’s tape.
- Projection optional but useful.
- For groups larger than 40, and depending on the acoustics, a handheld microphone is helpful. I always assume there are folks in the room with hearing issues. 30-40 is the maximum for unamplified sound, and even then some people have very soft voices.
Typical materials we use in workshops and participatory events include these:
- Mr. Sketch markers, one marker per four people.
- Crayola markers, one package of these per 20 people.
- Plain white flip chart paper for the tables so people can write on it. One pad of 50 sheets per 30 people.
- Post it flipchart pads optional (these are expensive and not as useful as plain pads, but we do use them)
- Post-it notes Packages of 3×5 and 6×4 and assorted 2×2 square sizes are useful too. Important that these have the “Super Sticky” symbol on them which means they will stick to walls and hang vertically.
- Basic office supplies: Scissors, painter’s tape, ballpoint pens and name tags.
- Additional decorations for the circle centre, important organizational artifacts, nice fabrics, flowers.
- A portable bluetooth speaker for music.
For local events, I usually bring the markers and post it notes, letter sized paper, tape and bluetooth speaker, and ask the client to bring flip chart pads, office supplies and the organizational artifacts.
Put all that together well and you get a beautiful space with lots of room to move around and lots of materials to work with.
What is your essential list?
Our gaffer Will Cromack moments after we won the League 1 BC Championship in August
Today I’m travelling from Vancouver to Columbus Ohio via Chicago to resume an annual trip to that city I did for many years before the pandemic. My friend Phill Cass invites me to discuss complexity with physicians in the Physicians Leadership Academy he has been running for nearly a decade now. I love the trip because I get to catch up with my Columbus friends, to try some new ideas out in person and to stop over in Ontario and visit family on the way back.
On the plane today, the TV is showing me endless panel presentations about American sports. There are three or four people talking in an animated way – sometimes laughing, sometimes faking outrage and anger – discussing American football issues like “Can the Eagles defensive line be breached?” and “What happens now that Brock Purdy is injured?”
I don’t follow the NFL, but what these conversations point out is how the American sports scene is so closed and the news cycle so short that these tiny tiny issues pass for life shattering existential questions. The conversation mostly revolves around players being traded between teams in the same league on a revolving carousel of talent, equalized by a draft that brings the most promising players to the worst teams every year and on and on it goes. Always the same opposition, the victors being the team that best used the available lego pieces that season.
One of the things I love about following soccer is that every team is a part of a global competition. Within most countries there are layers of competition and the boundaries between leagues are porous. You assemble a team of good players and good talent and you embark on an adventure every season. Win your league and you get promoted to the next level to try your hand against the better opposition. Lose and you are relegated to a level that befits your current level of play, and that drives the hunger to “go back up” next season. Promotion and relegation battles are stuff of legend and except for teams securely in the middle of the pack at year’s end, the competition is fierce throughout the league becasue there are rewards for success and consequences for failure.
Even in the closed leagues of North America, there is still the chance of something different if you win. The little club I co-own, TSS Rovers FC won the men’s division of our semi-pro League 1 BC last season and that qualifies us to play in the Canadian Championship in which all the professional teams based in Canada plus the winners of the three semi-pro leagues in Ontario, Quebec and BC play in a knockout tournament for the Voyageurs Cup. Today is the draw for the tournament and we will shortly find out which pro team we will play in the first round. It’s a dream come true for our 350 owners, our supporters and our players.
The winner of this tournament earns a berth in the CONCACAF Champions League, in which the top teams from North and Central America and the Caribbean face off against each other for continental supremacy. The winner of THAT competition plays in the Club World Cup against the winners of all the other continental Champions Leagues. So yes, our little TSS Rovers team is about ten victories away from facing the likes of Real Madrid.
Our chances my be slim, but there is real excitement around the fact that we are actually on this journey. We will play an opponent that we have never met before, from outside our league, in a tournament that is a meaningful part of the global sport landscape. Even in Canada where our leagues lack promotion and relegation, this situation is strange to those who follow the closed circuits of the NBA, NFL, NHL or Major League Baseball.
Much is made in the UK of the “romance of the Cup” referring to the fact that in a single game knockout tournament little teams like ours can effect a giant killing against bigger and better opposition. It happened in Scotland last week when a little team of amateurs called Darvel FC beat top flight Aberdeen, a club six divisions above them in the Scottish football pyramid. Instead of endlessly cycling through the same teams year after year, the integrated nature of the global football world refreshes and renews passion and hope and support.
The draw for our opposition is tonight at 5:00pm Pacific Time. We will find out then who our opponents are in the first step of our journey toward the FIFA Club World Cup. And our little band of pirates will be ready for the journey, mindful of the history we are making, and excited for the chance to try ourselves on the big stage.
Refuge Box on the pilgrim’s path to The Holy Island by Graham Robson
Today I learned about the Refuge Boxes that sit on the tidal flats between the Holy Island of Lindisfarne and the mainland of Great Britain. It is little more than a platform perched above the sand, but for travelers stranded on the flats when the tide comes in, it provides temporary refuge from the sea.
The Northumberland poet, Katrina Porteous wrote a lovely long poem on the Refuge Box which begins thus:
I
At the edge of the Low, the wind blows cold.
A world that is water and not waterStretches away, reticulate;
Shaken within it, redshank, godwit,
Their scraps and patches of safety shrinking,
Spreading. Miles of sand-flats. Glittering
Streams and ribbons of water, weaving
Earth and sky; between them, the golden
Island, afloat on equivocation,
Or safely grounded there, the tide
Either coming or going around it, the road
Snaking towards it, narrow, human.
Fade up seals, low Hooooo.
You reach the Danger sign, and stop.
You want it, that Island, stretched out like a ship
Ashore on its saltings, adrift in a sea
So blue and endless, you’d think the sky
Had swallowed it up, or else had fallen
Smack down into its own reflection.
Out from the causeway, over the sand,
Guideposts narrow towards the Island,
The mirror-image of their own
Vanishing – an invitation.
The Slakes answer the sky’s question:
Blue?
Blue.
Now, will you
Step out into an unknown element?
All of us, pilgrims in the world, need a refuge box from time to time.
Richard Rohr has been an important and influential presence in my own spiritual journey over these past 10 or 15 years and although I have never met the man, I have visited the Center for Action and Contemplation in Albuquerque, and every day I reflect on his teachings and practice through daily blog posts from the Center and through the vast library of Rohr’s works.
After several years of transition, Richard Rohr now seems to be fully released from his duties at the Center as he nears the end of his life, and this little video series is a lovely testament to how a leader-founder can let go into community with grace and trust.