
For as long as I have been working in the non-profit and government worlds, since 1991, I have been confronted with the idea that somehow we always must do more with less. When I began work at the National Association of Friendship Centres in 1992, my first real job after leaving university, the organization was coming to the end of a five-year cycle of funding for urban Indigenous programs and core capacity that had grown steadily since 1972. Over twenty years, the federal government had increased funding in the Friendship Centres in Canada’s towns and cities, and the movement had grown to over 100 communities with between three and five core funded positions in each centre, offering a myriad of services to urban Indigenous populations from Halifax to Port Alberni and Red Lake to Inuvik.
In 1993, the Liberals were elected to power after ten years of Progressive Conservative government, and they committed to tackling the federal deficit. The did this by actually continuing a series of budget reductions that the last Tory finance Minister Ray Hnatyshyn had proposed in his election budget. Paul Martin got credit for it, but it was a PC plan.
The upshot of these across-the-board spending reductions was that we “had to do more with less,” or “become more efficient” or “get creative” or “innovate” or “tighten belts and find redundancies.” With very, very, few exceptions almost every organization I have worked with since then has had to face the same problem. The neo-liberal economic revolution of Regan and Thatcher and Mulroney delivered massive amounts of money to the richest people in the world and starved government of revenues and marginalized communities of funding and material support, even as they picked up the work of addressing the increasing social problems externalized by the private sector.
We went through periods of funding freezes, cuts, occasional bumps (“investment” it is sometimes called) but there has in general been a growing trend of increasing social problems and complexity, decreasing government support and increasing wealth inequality in Canada leading to massively underfunded non-profits. We are now seeing core government services shredded too. When the word “austerity” is used it seems to signal that direct government services such as health and education and income security are in for a tough time.
Ideology drives all of this. For most of the past 45 years that ideology has been the market-based economic liberalism that has privatized and financialized everything. In the past 20 years it has included ideologies of the culture war that has tied government funding to strange ideas that are put out there to stoke outrage, fuel algorithms, divide citizens and achieve razor thin electoral margins. In places like Alberta a bewildering set of strange ideas about public health, energy independence and education has meant that the public purse is weaponized against people who are trying to provide vaccines against fatal and preventable illnesses, or create sustainable and low-cost energy technologies, or build education systems that create welcoming and inclusive learning environments. These were things we used to fund, plan for and organize around.
In talking with a colleague today we were noticing how this moment of austerity is showing up in the work we do to support organizations and facilitate dialogue, and engagement, especially in this moment when we are confronted by nearly overwhelming confusion and complexity. It used to be that the conversations we were hosting suffered at times from a scarcity mindset, meaning that we weren’t aware of the actual richness that was around us. Participatory leadership and process opens up access to that richness.
Today we are suffering from an austerity mindset, which can be thought of as a realization that the richness we need has been taken away from us. It is harder and harder to find diverse groups of people and voices to work on issues of staggering complexity. People have had their time and material resources privatized, colonized, and taken from them.
We were noticing that coming out of the pandemic, people have welcomed the chance to be together in person again, but how we show up has changed. Every face-to-face meeting is high stakes and there is decreasing trust in opening up and letting go into a participatory process. While in the past it seemed easier to coach leaders and organizations to find solutions at the margins of their work with authentic and creative engagement with their people and communities, these days it seems like our work is to keep leaders from becoming autocratic. With so few hands willing and able to do the work of addressing huge systemic issues, most organizations and networks seem to have only a few key people who are close to the work. This creates a fear that if the leader doesn’t directly influence and shift everyone to their way of thinking, we won’t get the chance to do the work properly.
To be honest some of this worry is warranted. We know from the ways in which Cynefin advises us to act in crisis, that applying tight constraints is the best way to establish safety. But what you do with that safety once you have it is what’s at stake. These days it seems that many leaders are drifting towards consolidating that power by offering to sustain the work of maintaining safety at the expense of other ideas, diverse thinking, or even a challenge to their plans. We see this in national leadership. Trump is the obvious example, but it has been interesting to see Prime Minister Carney stumbling in the House of Commons as Pierre Poilievre looks his seat and provided the first testing challenges of Carney’s leadership. Carney has had it easy since he was elected.
There are lots of implications here for facilitating participatory work and supporting leaders in this time, and to me they come from our lessons in complexity and dialogic practice. Here’s a few, and maybe you can add to them:
The work of the world is teetering on the edge of chaos AND is deeply complex. So that means that yes, leaders and facilitators and Board chairs need to consolidate decision making and create safety. But it also means that this is EXACT time to open up leadership to people who have differing view points and perspectives and experiences. That diversity is what provides the sophisticated situational awareness needed to address the challenges we are in. Polarity management is coming back into my practice in a big way as we help groups to see the tensions they are working with and engage with them productively.
Avoid premature convergence. One of my favourite Dave Snowden slogans implores us to not choose the first good idea and go with it. Even if thing seems to be moving fast, committing too early to a course of action can send you on a path from which return is very tricky. Use scenario planning to keep a view on possibilities, and adjust plans as you go. COVID killed the five-year plan, but you can still set longer-view directions of travel and think about the different landscapes you will confront to get there.
Leave more community than you found. In times of crisis it is impossible to build the social connectivity and relational fields that help sustain us. We need to be doing that in the moments when we can take a breath and think. And meetings are what those moments look like in organizational life. If you are using meetings to preach to the masses, you are missing this chance. Every conversation in the organization right now has the chance to build community while also doing good work, including conversations about how to be together. And if you are a leader with a good idea that you want others to take up, you need to build trust and relational capacity if that idea is to be supported and improved upon. Participatory work does this. It also does this much better if we are physically n the same room.
Big messy conversations are a feature, not a bug. Since the pandemic, I have been doing A LOT of Open Space meetings. Open Space just creates the kind of agenda that is impossible if only one person is in charge. When participants begin posting sessions in Open Space everyone gets to see the real texture of need and capacity in the organization, and we are given the chance to dive in and work on them. Same with Pro Action Cafe, which helps individuals in large gatherings get the help they need with the many different projects and programs they are running. We don’t need alignment on everything right now. We do need much more activity happening in plain view, co-created and co-supported. Like Harrison Owne used to say “Trust the people.”
We need to look after ourselves. This time is taking a real toll on many people. Caring for oneself is not greedy. It is essential. If we are all to stay resourceful in the messy chaos of the present moment we need to be taking our time to be grounded, become familiar with our own patterns of reactivity and do the world a favour and work on them. Yesterday, in talking with a colleague who works right at the coalface of social change and community organizing, I asked her how she was keeping it together. Her morning practice of prayer and meditation has never been more essential, and in fact she had to remind herself to get back to it. I can relate.
I’m sure this list could go on, and I invite you to add to it. Leave a comment about what you are noticing and how you are working with others to cope with the realities of this moment. We are living in a thin time when the macro currents of war and conflict and austerity and hatred are seeping into each of our special places. We need to work within these contexts and find islands of meaning and respite so good work can continue and people can be looked after.
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A smoky morning here as we have smoke from the huge Bear Gulch fire in Washington swirling around the Salish Sea on a southeasterly flow. Skies are clear above the smoke but this morning’s sun was a marischino cherry rising over the mountains.
My friend Kari Boyle is a lawyer and mediator and posts at SLaw, the Canadian Online Law Magazine. This week she has a post on AI and conflict management riffing a bit on a post I shared last month.
It is inconceivable to me at this point that life wasn’t present on Mars at some point. It just feels like everything we are learning about that planet points towards that conclusion. It feels inevitable. Last week some exciting news was published in Nature and then explained by people like David Grinspoon and Neil Tyson DeGrasse. The questions they dive into later in the interview are stunning in their implications. (Bonus points for his whiteboard editorializing).
Two delightful articles about philosophy. Peter Levine on the politics (and philosophy) of nostalgia. And Doug Muir at Crooked Timber has a lovely reflection on ethics.
A decent (but not ultimate) guide to opening activities for group work.
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Over the years I’ve written nearly 3000 entries on my blog ranging from short notes and links to long essays and collections of writing. Of interest to facilitators and dialogue practitioners, I am publishing some of these as mini-books, in pdf form which you can now download for free. All I ask in return is that you leave me a little note if you find these useful or interesting. I’m curious how they are informing your practices.
Here are the first three:
- A life lived in the four-fold practice: my journey in the Art of Hosting. A set of essays on the Art of Hosting, illustrated with stories from my own life.
- The Two Loops Model: A Living System of Change. A set of essays on the two loops and how to apply it in organizational and community life.
- The Tao of Holding Space. This book explores the practice of holding space by reinterpreting the Tao te Ching. While written for Open Space facilitators, it has wide application across a number of facilitation approaches.
You will find more of my writing, interviews, videos and podcasts on their own page.
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I found myself in Snug Cove today, the village centre of our island, and it was like night and day from this past weekend. As everyone who lives in a place that is overrun by visitors knows, the day after Labour Day is like the dawn of a new era. I knew almost everyone in the Village Square, and had enough time to have actual conversations with friends. I saw people I haven’t seen since the wet months, who finally ventured into the Cove for supplies. It has been a busy summer with people visiting the Island from near and far. Lots of folks coming from Vancouver and environs and even further afield in Canada, because people are avoiding travel to the USA these days.
Bowen Island is not an easy place to learn how to get around. We have an arcane ferry marshalling system that runs on a secret code of etiquette that not even islanders agree upon. Many maps and navigations apps don’t work on Bowen, and many people don’t know how to read paper maps, so it’s common to find folks far from where they want to go. E-biking is all the rage but we don’t have great bike infrastructure, and so the roads can get clogged. Restaurants are good, but they are slower than what you expect on the mainland, and folks that are already frustrated with their inability to have Bowen makes sense to them sometimes take it out on our servers and shop keepers. There is an energy of confusion, self-interest (“Influencers.” Please.) and speed in the summer that causes many of us to stay away from the village unless absolutely necessary.
But then Labour Day passes. Suddenly school has started, people have returned home, the only visitors are seniors who are slow enough to begin with that they have no trouble fitting into the island’s pace. And it feels like ours again.
On Sunday I led an impromptu group of Islanders in an annual ritual to sing off our visitors for another year. It was offered in good fun and received that way I think.
Today was a sweet relief.
My friend Amy Mervak, a great facilitator in Kalamazoo, Michigan, shares a bit about using Critical Uncertainties, a Liberating Structures method, that helps a group quickly design and discuss future scenarios.
Chris Mowles takes aim at the ratings culture that is creating yet one more way for folks to experience precarity in the world. 5/5 for the post!
I’ve just unsubscribed from a blog – well, a substack – which had some promise but let me down in two ways. It had promise becasue it was devoted to facilitation. Where it let me down is that I suspect the posts were mostly ChatGPT generated. The posts were shallow, used emojis liberally, and, the kicker, only allowed paid members to comment. Sorry, but no. The last post I read there, from today was entitled “When Your Virtual Co-Host Gets Smarter Than You” and I suspect that the AI wrote it unironically. I wouldn’t normally make a big deal about unsubscribing from a blog, but when you prompt a comment with “What helps you stay human, while tech manages the rest?” on an AI-generated post and then only allow paid subscribers to discuss, then you’re not really “facilitating” are you? We need to do better.
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I had a lovely call with my old friend Johnnie Moore the other day. We catch up a couple of times a year and our mutual friendship with Rob Paterson, caused us to connect up on Zoom and raise a virtual glass to Rob’s life and in particular the ways we knew each other, through work, ideas and good friendship. Johnnie’s got a great post up on his blog today about “Facilitation Antlers” in which, as usual, he manages to speak the thing that occupies my mind too: the pitfall of facilitators feeling the need to explain what they are doing, instead of just getting on with it. It’s one we all have to dance around. Johnnie is offering a facilitation training in November in Cambridge, UK. I highly recommend you sign up for it. I would if I was there.
Another friend, Sally Swarthout Wolf, is also birthing an offering into the world. I’ve just had a chance to review and provide a blurb for her new book “Restorative Justice Up Close” which is a broad collection of stories of restorative justice practice, primarily from across the USA. These are the kinds of stories that experienced practitioners crave, becasue it helps to inspire us in our own work. It’s not a how-to manual, but a how-did-I collection. Even if you are aren’t a facilitator of restorative justice, if you work with people in groups, there is a lot in this book to learn from, especially when conflict is afoot. I worked closely with Sally over a number of years when we were running Art of Hosting trainings in Illinois in part with the Illinois Balanced and Restorative Justice Project. I adore her and her colleagues. The book is available for pre-order now.
And while I’m at it, here is a list of the facilitation training offerings I’m involved in the fall. We have spots for both of our Art of Hosting trainings in Vancouver and in Elgin, Ontario, and you can still register for the Stories and System Change workshop I’m doing alongside Donna Brown and my SFU one-day course in the new year.